At Leo Escape, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.leoescape.com or use any of our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. 🧾 What Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name
  • Email address
  • Phone number (including WhatsApp)
  • Passport or ID details (for visa/residency services)
  • Date of birth
  • Nationality
  • Address (billing or residential)
  • Payment information (processed securely via third parties)

Travel & Booking Data:

  • Trip preferences
  • Visa application details
  • Flight and hotel booking information

Real Estate & Migration Data:

  • Investment budget
  • Property preferences
  • Family member details (for migration services)
  • Residency or citizenship application documents

IT Services Data:

  • Project requirements
  • Login credentials (if managing client systems)
  • Website usage data (for development and analytics)

Usage & Technical Data:

  • IP address
  • Browser type and version
  • Pages visited on our site
  • Time and date of visits
  • Cookies and tracking technologies

2. 🎯 How We Use Your Information

We use your personal data to:

  • Process bookings, consultations, and service agreements
  • Provide travel, real estate, and IT services
  • Assist with visa, residency, and migration applications
  • Communicate via email, phone, or messaging apps (e.g., WhatsApp)
  • Improve our website, services, and customer experience
  • Send promotional offers (only with your consent)
  • Comply with legal and regulatory requirements

3. 🤝 How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Trusted Partners:

  • Real estate developers and property agencies
  • Immigration lawyers and legal consultants
  • Airlines, hotels, and tour operators (for travel bookings)
  • Payment processors (e.g., Stripe, PayPal – data encrypted)
  • IT subcontractors (under strict confidentiality agreements)

Legal & Government Authorities:

  • When required by law (e.g., residency applications to the State Migration Service of Azerbaijan)
  • To protect our rights, safety, or property
  • To prevent fraud or illegal activity

All third parties are required to maintain confidentiality and data protection standards.

4. 🛡️ Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption on our website
  • Secure servers and access controls
  • Regular data backups
  • Confidentiality agreements with employees and partners

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. 📅 Data Retention

We retain your personal information only as long as necessary:

  • For active clients: Throughout the service period + up to 5 years for legal compliance
  • For marketing contacts: Until you unsubscribe or 3 years of inactivity
  • For visa/residency applications: As required by Azerbaijani law

You may request deletion of your data at any time (see Section 7).

6. 🍪 Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Analyze site traffic
  • Remember your preferences
  • Deliver targeted ads (if applicable)

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

We use tools like Google Analytics to understand user behavior — data is anonymized and not shared with third parties for marketing.

7. 🙋‍♂️ Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Receive your data in a portable format
  • Withdraw consent at any time (e.g., for marketing)

To exercise any of these rights, please contact us at:
📧 privacy@leoescape.com

We will respond within 30 days.

8. 🌍 International Data Transfers

Your information may be stored and processed in Azerbaijan or transferred to countries where our partners operate (e.g., Turkey, UAE, Georgia). We ensure all transfers comply with applicable data protection laws and include appropriate safeguards.

9. 👶 Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

10. 🔗 Third-Party Websites

Our website may link to external sites (e.g., property developers, government portals). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.